A Distributed Computing Assessment (DCA) prepared by the HealthDynamix team can mean big savings for your organization. Prior to starting the assessment, an initial meeting is conducted to discuss the scope of the assessment, the project charter, assignment of the client’s executive sponsor selection of survey participants, the interview format, and the client’s internal statement regarding the reason for the study and the assignment of the proper HealthDynamix consultants. We use an internally-developed survey/questionnaire to solicit input from the individuals – both employees and consultants – involved in the study phase. Questions are designed to capture both subjective and objective data as well as information about the current state of your organization’s IT environment. Although HealthDynamix professionals prefer to conduct face-to-face interviews, the information can also be collected through an electronic survey. Although the exact questions depend upon the specific functional areas being investigated, topics typically include:
• Factual data collection (e.g., number of users, locations, supported applications, equipment used, etc.)
• General departmental functions
• Communication strategies
• Existing process overview (with flowcharts if possible)
• Roles and responsibilities
• Contractor involvement
• Equipment and software standards
• Existing service levels
• Career development and training
• Automated tools in use
• Recommended process improvements
Assessment Results for Organizational Growth
Following the interview process, a team of HealthDynamix experts meets to discuss the collected survey information. This data is then summarized (by functional area) to document your organization’s current state, the desired state of your preferred practices, and HealthDynamix recommendations for achieving your goals.
• Review of materials from interviews
• Analysis of roles, content and processes
• Comparison of your current state to industry-common practices
• Identification of potential areas for process improvements
• Compilation of assessment documentation and deliverables
Once the DCA is complete and the deliverables have been provided, our HealthDynamix team will be ready to execute the integrated plan that will assist your organization in moving to higher levels of efficiency and customer satisfaction. With a Distributed Computing Assessment from HealthDynamix, you can control budgets and accelerate business growth – crucial activities for organizational survival in today’s economy.
• Full-time Project Office
The HealthDynamix Service Desk is a logical choice as a centralized Tier-1 support solution. We efficiently deliver a consistently high level of service, reduce vendor management and lower the overall cost of doing business. Client satisfaction, a strong focus on analyst training, and performance measurement are at the heart of our business philosophy — we are relentless in our pursuit of ongoing improvement. We continually put forth our best effort and always look for new ways to apply our expertise to your advantage.
• Desktops and Laptops
