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   HEALTHCARE SOLUTIONS
Mobile Devices HEALTHCARE SOLUTION

Mobile devices at the point-of-careAccess to information is paramount to ensuring quality and efficiency in providing healthcare. The efficient delivery of patient information and clinical decision support can be greatly enhanced with the proper deployment of technology and infrastructure. Utilizing technology that supports and improves the care-giving process – and enhances provider-patient interaction – can help your organization improve quality, efficiency, and customer satisfaction. Recent studies highlight workflow inefficiencies as the primary reason preventing nurses from spending the majority of their care-giving time with patients. Doctors may struggle with unstable or complex systems that cause them to revert to less efficient and less effective paper/manual systems. In many cases, a properly designed and supported solution could address all of these issues.

Our HealthDynamix team will work with you to consider all key elements necessary for a comprehensive point-of-care solution. Workflow, access to data, data availability, and assured support are key considerations when selecting the proper devices/applications used by the care provider.

A variety of mobile devices are availableIn many instances, the current systems within the care environment may not have been specifically designed for – or capable of – meeting the needs of the care provider. Many users of these devices have cited frustrations with power issues, ergonomics, ease-of-use, product support, or inefficient workflow. Our HealthDynamix team offers a comprehensive needs assessment to review these issues when selecting new technology.

The myriad of desktops, thin clients, tablets, laptops, handhelds, and ultra mobiles can make it difficult to evaluate the options and benefits each may provide. Furthermore, the support process and tools required to efficiently support these varied technologies are often not considered until problems arise. Our HealthDynamix professionals believe focus should be on the care of patients, and not on the technology being utilized by the care provider. Our experience in the service process, workflow, and technology solution design is here for you – to help you select the proper systems for your organization and care providers.

Selecting the correct mobile deviceOur HealthDynamix team has the necessary reseller authorizations, technology architects, and implementation services to select and deploy the proper systems solutions in your organization.  Areas of specialization and focus: Desktop, Laptop, Tablet, and Ultra-mobile. We can match the proper device to the workflow/budget of your organization. By defining organizational roles based on job function, work environment, and budget, we can present options tailored for your business units or IT department. As an authorized volume reseller, warranty provider, and business partner, we can eliminate the complex burden of product selection and lifecycle management of your distributed computing systems. HealthDynamix specialists can create standard bundles, images, lifecycle support processes, and vendor buying agreements customized for your organization.

Desktop Virtualization, Terminal Services, and Thin Client

Traditionally, computing devices have been selected with the operating system, applications, and hardware as one standard image. This has created complexity in image management, software version control, and application testing. Desktop virtualization, application virtualization, and other thin computing technologies have eliminated the need for this complexity by offering lower cost of ownership, greater uptime, and improved application stability. Our design and assessment services will highlight the positive impact these technologies can have on your environment.

Client and Service Management

With a variety of software applications, images, and devices deployed in the marketplace, many providers are experiencing growing support and management complexity reflected in downtime and missed SLA’s. In many instances, over 50% of field incidents could have been addressed remotely – or eliminated entirely – had the proper support processes, client management tools, and event elimination programs been in place. In many cases, more than 60% of a deployed computing device’s cost is in the device’s service and support (entire lifecycle). HealthDynamix professionals can work with you to ensure that your technology and support processes effectively use your budget, and deliver the critical operation required.

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